An enterprise-grade field-service-management platform for larger residential and commercial contractors, covering dispatch, CRM, invoicing, payroll, and marketing.
Pricing is quote-based and per-technician rather than public, with Starter, Essentials, and The Works tiers gated behind a sales conversation; it's widely understood to sit well above simple-software budgets and typically involves an onboarding process.
If you already run ServiceTitan, keep it — FieldLine forwards to your existing phones and adds attribution and lead capture in front of it with no porting. If ServiceTitan feels like too much for your size, FieldLine is a self-serve place to start on the phone side.
Only for the phone side. ServiceTitan is a full enterprise FSM for larger contractors — dispatch, CRM, payroll, invoicing. FieldLine is the simple call-tracking and lead-capture layer for smaller shops that don't need all that, or that want attribution and recorded calls in front of the FSM they already run. It's a simpler alternative for the phones, not a head-to-head replacement for the whole platform.
The heavy FSM machinery: scheduling boards, dispatch, invoicing, payroll, and enterprise reporting. FieldLine deliberately doesn't do those — it does the phone side, which ServiceTitan charges enterprise money to include as one module. If you're a 2–8 truck shop that mainly needs to stop losing calls and know what's ringing, that trade is the whole point.
No app, no CRM to learn. Founding members lock $28/mo forever.