HVAC runs on the two worst weeks of the year: the first hard freeze and the first heat wave, when every phone in town rings at once and a call to voicemail is a same-day job gone to whoever answers first. FieldLine gives your shop a dedicated number per channel and per tech, records and summarizes every call, and turns each ring into a lead card, so you know which ads produced the job and nothing gets lost when it's slammed.
Give each channel its own number. Every ring is attributed automatically, so you can see what's producing jobs — and cut what isn't.
Homeowner calls at 6:10am on the first freeze of the year: furnace won't ignite, no heat, and there's a newborn in the house.
The call is recorded, transcribed, and summarized. FieldLine pulls the job and the next step onto a lead card automatically — no typing, no CRM to babysit.
Demand spikes on the first cold snap and the first heat wave, plus a spring and fall tune-up push. Those swing weeks are exactly when your phone is busiest and a missed call costs the most.
Yes. Spin up a dedicated number for each season or campaign, put it on the mailer or LSA listing, and every call to it is attributed automatically, so you can see whether the furnace push actually rang before you renew the spend.
Calls forward to the phone your on-call tech already carries, so nothing changes about how you take after-hours work. FieldLine just records it, summarizes it, and drops it in as a lead card so the morning office has the full picture.
No. FieldLine sits in front of your phones and handles attribution, recording, and lead capture. Keep your scheduler for dispatch and invoicing; this fills the call-tracking gap most of those tools leave open.
Two-minute setup, no app to install. Founding members lock $28/mo forever.